My honest review is directed towards the level of service and communication within JYG. Numerous attempts to receive corrective action on placing an order and collecting a missing part. The whole experience was somewhat exhausting and time consuming.
Hi Steve,
Thank you for your honest feedback. We were not aware that you were dissatisfied with our service and communication. We believed we responded promptly to your emails and sent the missing part as soon as possible.
We also tried reaching out to better understand your concerns and find a solution, but we didn’t receive a response.
We remain available to clarify what happened and assist you further.
